Shipping and Returns
Still shipping as normal đ Expect short delays to some countries.
How much is shipping to my country?
You'll be excited to hear that for a limited time only we're offering Free Worldwide Tracked Shipping.Â
Tracking numbers are provided by email after a short processing period.Â
How long does shipping take?
Region |
Free Tracked Shipping |
Estimated Delivery times |
United States Canada Europe |
 â |
7 - 20 Days |
Oceania South East Asia |
â |
9 - 21 Days |
Rest of the world |
â |
14 - 35 Days |
Â
Processing time is usually 1 - 3 days but in some rare cases it can be more.Â
Tracking numbers are provided by email after a short processing period.Â
Any items not received within an 8 week period qualify for our full refund GuaranteeÂ
What is your returns policy?
Customer satisfaction is at the forefront of our minds at onestopbaby.shop, a full 30 day refund policy is offered for any damaged or defective items. Please use our Contact Us page to get in touch.Â
In order to qualify for a refund, you must of not received your goods over an 8 week period. Alternatively if you're unhappy with the quality of the goods or their damaged, we require the products to be returned to us. Once we receive email confirmation of the receipt or tracking number, a refund will be issued in full. We are not liable for any shipping costs you might incur.
Please note if the incorrect shipping address or information is provided you are not eligible for a refund or re-shipping of goods, please take care when entering address information.